Hypo Alpe Adria is the preferred provider of local banking and leasing services in the Alps-Adriatic region, based on dependable relationships with our customers, which make the difference.

As an international company we do business locally, because our roots are in the regions and their traditions. We gear our products and services to local customers and we assume economic and social responsibility in the regions. This local attachment and our extremely high reliability helps us to build particularly stable customer relations which go beyond mere financial transactions. This is what characterises us and makes us the preferred bank and leasing service provider in the Alps-Adriatic region.

Our customers know we are reliable partners, because we provide sustainable, high-quality products and services and help them to achieve their professional and personal goals.

We are reliable and work as a partnership, because we base our activities on trust, security and durability. We choose our employees according to these values, because they make our company what it is. Their decisions comply with our ethical principles. We expect the highest standards, in terms of sustainability and outstanding quality, not only of ourselves, but also of our products and services. In this way we are investing in the future of the Alps-Adriatic region and contributing to our customers also achieving their individual professional and personal goals.

Every great love affair starts with some flirting, and this feeling that heralds the start of relationships and partnerships has been the inspiration for our values.

Fair
We deal with each other fairly and help each other where we can. To achieve this we share all the information available to us and adapt our terms to the needs of our customers. We don't make promises that we can't keep. We are reliable and approachable, even in difficult times.

Local
We are proud to be part of the regional community. We are linked by customs, traditions and history. We speak the same language and together, we shape our future.

Integral
A person with integrity values civility in all that he or she does, without exception. We therefore deal with our counterparts in an exemplary manner; frankly, honestly and civilly. We discuss the problems that face us objectively, so we can resolve them amicably.

Respectful and Responsible
We approach the needs of others with respect, tolerance and responsibility. We accept their opinions, and actively listen to them, so that we can identify with them. We keep to the agreements we have made and help each other.

Transparent
Everything we do is unambiguous and obvious, where both our working relationships and our customer relationships are concerned. We disclose the processes and facts that lead to our decisions.

Supportive, friendly, fair

These three words represent our service commitment. They express what we expect of ourselves and our services.
Our advice is professional, expert and solution-orientated. We approach our counterparts sensitively and take time to listen and provide effective help. We work in partnership to achieve the specified aims. We take the initiative and are there to help wherever we are needed.
Our approach to those we deal with is friendly. We act considerately, reliably and with understanding. On principle our responses are rapid and conscientious, and we always tackle the job with enthusiasm. Our word is our bond when we shake on something, because everything we do and every contract is subject to our code of ethics. We insist on equal opportunity and fairness.